PRIVACY POLICY

Last Updated: [Insert Date]

This Privacy Policy describes how Rivertune IBC Limited (“Rivertune,” “we,” “us,” or “our”), a company registered in the Netherlands at Ringkade 7, 5397 BS Lith, Netherlands, processes personal data in connection with our services, including access to our website https://youchords.co and any associated products and services, such as our YouChords course, community, and customer support.

By using our Services, you agree to the terms of this Privacy Policy.

1. WHAT INFORMATION DO WE COLLECT?

We collect personal information that you voluntarily provide when:

  • You visit or interact with our website

  • Purchase a course or product

  • Contact us via email or phone

Information we collect includes:

  • Full name

  • Email address

  • Phone number

  • Country and address

  • Payment details (processed through third parties like Stripe, PayPal, Mollie, Wise)

  • Device data and IP address

We do not knowingly collect data from minors under 18 years of age.

2. HOW DO WE PROCESS YOUR INFORMATION?

We use your data to:

  • Provide and improve our Services

  • Process orders and payments

  • Communicate with you (e.g., course updates, support)

  • Conduct marketing with your consent

  • Ensure site security and prevent fraud

3. WHAT LEGAL BASES DO WE RELY ON?

In compliance with GDPR and other applicable laws:

  • Consent: for email marketing or optional data sharing

  • Contractual obligation: for order processing

  • Legal obligations: for tax or audit compliance

  • Legitimate interests: for improving our services

4. DO WE SHARE YOUR INFORMATION?

We only share your personal data with:

  • Trusted payment processors (e.g., Stripe, Mollie, PayPal, Wise)

  • Service providers (hosting, analytics)

  • Legal authorities when required

We do not sell or rent your data to third parties.

5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies to:

  • Analyze site performance

  • Customize user experience

  • Manage advertising preferences

6. HOW LONG DO WE KEEP YOUR DATA?

We retain your data only as long as necessary to:

  • Fulfill your purchases and service use

  • Comply with legal obligations

7. HOW DO WE KEEP YOUR DATA SAFE?

We implement appropriate technical and organizational measures to safeguard your information. However, no method of transmission over the internet is 100% secure.

8. YOUR PRIVACY RIGHTS

Depending on your location, you have rights to:

  • Access, correct, or delete your personal data

  • Withdraw consent

  • Object to processing

  • Lodge a complaint with a data protection authority

9. CHILDREN’S PRIVACY

Our Services are not directed to individuals under 18. If we learn we’ve collected personal data from a child under 18, we will delete it.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date.

11. CONTACT US

For questions or to exercise your rights, contact us:

Rivertune IBC Limited
Ringkade 7, 5397 BS Lith, Netherlands
Email: admin@rivertune.uk
Phone: +31 623501463

If you reside in the EU, we are the “data controller” of your personal data. Our appointed representative is Kenny Clarys, reachable via the contact details above.

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